Target Audiences

Your guide to creating the ultimate email marketing subject lines

By Hannah Sheffield IMI Marketing Coordinator

So you have something to say. You want to use email because it generates revenue. How do you get potential customers to actually look at the information? How do you get people to open the email in the first place?

We know how. Here are five examples of subject lines to help you increase open rates for your email marketing:

Pop-culture references/integrations. Ever heard of DJ Khaled? Popular news service TheSkimm used a saying from this Snapchat-famous entertainer in a marketing email targeting millennials and Gen Z. The subject line was “Major Key Alert.” Because young people in this target audience were more likely to be familiar with DJ Khaled and understand the “major key alert” reference, they were more compelled to open the email message.

Timely conveniences (for the customer). Yes, there are “best practices” for when to send emails. Does your company have to stay within those parameters? No. Companies can generate business by sending emails during off-peak hours. One example of a timely convenience would be a food and beverage magazine sending an email at 5:15 p.m. The subject line could be “Where to Get the Best Beer Right Now." How convenient would that be for the target audience? Even if you’re not sending an email during an optimal time for open rates, that's okay. There are other benefits to sending a creative subject line at off-peak times if you think creatively. You might even see an increased click-through-rate by venturing outside the established parameters. 

Indirect testimonials. Use these to appeal to professionals who want to see results. This type of subject line should showcase benefits of your product or service. One example of an indirect testimonial is “How (target business name) can build a presence on social media." The key with this tactic is to personalize the subject line. Insert the name of the business to which you’re sending the email.

Subject line and preview text working together. This doesn’t mean starting a sentence in the subject line and finishing it in the preview text. Each should be a complete thought that complements the other. One example subject line from Buzzed is: “Not Cool, Guys." The preview text that followed: "Okay, WHO left the passive-aggressive sticky note on my fridge. Honestly, who acts like this?” This authentic, light, conversational tone draws you in. Use appropriate brand voice for your company, though.

Scary/inspiring. All right, maybe not scary. But, you should write a subject line to position your product/service as time-sensitive. Doing so will create a sense of urgency. One example from fashion designer Tory Burch urges readers to open before an upcoming holiday. The subject line reads: “There’s still time: great Valentine’s Day gifts." Another example: Wayfair, a furniture retailer, inspired and complimented in one of its latest subject lines by writing, “Hey there, trendsetter. Save on must-have modern accent furniture."

Check out the other examples in the infographic below:

Remember to keep in mind...

It's important to align your message with the personas for your target audience. As the writer, you don’t want to come up with something that your audience just won’t understand. For instance, yes, a lot of people watch The Bachelor. But if one of your email segments is adult males between the ages of 45-54, you don’t need to make references of what “Sarah” from the Bachelor did last night. Got it?

We want to hear about other clever subject lines! Share your favorites with us in the comment section below.

Live streaming: Why you should be on board now.

Live streaming is changing how we interact

by Hannah Sheffield, IMI marketing coordinator

Live streaming platforms such as Meerkat and Periscope are changing how consumers interact with brands. With the advent of live streaming apps, brands can give consumers much more intimate and immediate access to products and events than typical social media (think Twitter and Snapchat) ever could. It’s these types of innovative apps (and utilizing them creatively) that excite and engage consumers, especially millennials.

One way such live streaming apps are changing brand interaction is by adding to the increased use of vertical video. And for those of you who aren’t on the “vertical video” bandwagon, Periscope’s new update now allows users to capture horizontal video as well. Halleluja, because as our executive producer Beatriz Terrazas says, “vertical video is so inorganic to the art.” 

One notable feature of Meerkat is the ability to schedule an upcoming video stream up to 24 hours in advance. With all of these features, it’s no wonder that live streaming apps are being used by a growing number of higher-end companies.

How to use live streaming platforms

Here are some suggested uses for these apps in your marketing strategy:

  1. Discount codes/promotions: These apps can give your customers a first look at new products that haven’t been launched yet. This could be the perfect opportunity to cross-promote your social media network, as well.
  2. Resolve customer issues: This is the perfect way to interact with customers who seem to have an issue with your product(s). Live streaming could be a viable option for addressing complaints and offering solutions.
  3. Informational videos: According to Prime Infographics, 65 percent of all people are visual learners. What better way to teach someone how to use your product than through video? Having an employee stream and actually show the proper way to use a product or service is one way to go.

Future of live streaming

Just as with every other social media platform, advertisers will find a way to weasel themselves into the mix. There isn’t a way for advertisements to be shown yet; however, we predict that the opportunity will arise soon enough. 

One of the best things about these live streaming apps is that they can be used by many different types of companies, organizations, and people. While Periscope is starting to eclipse other live streaming platforms, it’s probably just a matter of time before it has a legitimate competitor. 

Sources:

http://www.socialbro.com/why-these-brands-are-getting-periscope-right/

http://tvrev.com/jon-erlichman-the-future-of-periscope/#.VgxB1bQ-Ci4

http://primeinfographics.com/65-of-all-people-are-visual-learners/


Invasion of the young professionals

The millennial influx

by Hannah Sheffield, IMI marketing coordinator

As the new year begins, many of us are ready to roll out new marketing strategies. We're keeping some old ideas and tossing others to make way for new ones. Before you get too far down the road, however, here's some compelling information about the way one generation is changing the way we all do business.  

Not long ago young professionals only held entry-level positions in order to gain experience that would eventually help them achieve C-Level status. Not anymore. Millennial professionals are increasingly holding more influence in the workplace and as consumers. 

Today, millennial consumers are not only a huge target market for almost every business, but in most workplaces, they have become decision influencers over the decision makers. In other words, C-Level executives in the company may have the final say, but they look to the millennials on the team for guidance on which way to go.

Not convinced? Look at these stats:

  • In 2018, millennial consumers are expected to hold about $3.39 trillion in annual buying power in the U.S. (Oracle). 
  • Research done by the firm EY found that 87 percent of millennial workers took on management positions in the last five years, as opposed to the combined 57 percent of Gen X and Baby Boomers being promoted. 

Here are some tips to relating and appealing to the young professionals invading businesses—likely including yours—from every angle:

Connecting with the millennial consumer

Keep in mind that individuals in the “millennial” category are just that—individuals. They don’t want to be grouped into binding categories. That said, as a group, millennials tend to appreciate authenticity, honesty, and transparency. All of these values should be kept in mind when creating a strategy to target your millennial customers. 

The characteristics of millennials should guide your strategy creation. Gaining contact information for this market segment would be ideal; however, you have to earn the trust of the consumer first. In order to do this, you have to relate to them by marketing your company as having their shared values.

Only six percent of millennials consider online advertising to be credible. On the other hand, 95 percent of them believe their friends are the most credible source of purchasing information (SocialChorus). Simply launching an ad campaign won’t do the trick to win over millennials. 

One way to insert yourself into the millennial trust triangle is to start a word-of-mouth campaign. These can be difficult, but with the right planning, your company can build credibility by word of mouth. Just look at this video that Chipotle had done, for example: 

https://www.youtube.com/watch?v=lUtnas5ScSE

One intention of this video marketing tactic was to get people talking. What did Chipotle want them to talk about? The brand, the company’s values, and most importantly, the quality of its products. This video successfully achieved the goals of encouraging people to think about the topic raised, and to promote conversation about it.

Persuading the millennial leader

In order to appeal to a millennial decision influencer, it’s important to understand his or her leadership style. And this differs from the traditional top-down leadership of previous generations. The millennial leader tends to be open, inclusive, transparent, and promotes a team-oriented interaction style.

When communicating with millennial leaders, it’s also important to produce content that's accessible, fair, trustworthy, and inclusive. If you think about it, millennials have grown up during a time in which race, gender, sexual orientation, and opinion is very diverse. Inclusivity is incredibly important to millennials.

It will be vital to appeal to millennials for years to come. We hope these tips will help you tap into the purchasing and influencing power that millennials hold.